Sample Sidebar Module

This is a sample module published to the sidebar_top position, using the -sidebar module class suffix. There is also a sidebar_bottom position below the menu.

Sample Sidebar Module

This is a sample module published to the sidebar_bottom position, using the -sidebar module class suffix. There is also a sidebar_top position below the search.

ELM CITY DESIGN - CONTACT US: 203-745-4018   EMAIL: Information@ElmCityDesign.com

When it comes to ICT performance and availability, prevention is always better than cure.
Our 24x7 remote monitoring and management service allows you to be one or two steps ahead of outages.
24 7

 

Monitor-IT 24×7 monitoring and management

 

Our Monitor-IT package will benefit any size of business including internal IT teams. It will help everyone to ensure their IT estate runs efficiently and safely, while freeing up resource to focus on more strategic goals.

We do this by monitoring your software and hardware, and by automating critical software and security updates. We also provide an early warning of possible IT problems, so you can deal with impending issues and keep everything running smoothly.

For larger organisations or those aiming for compliance accreditations, our Monitor-IT remote monitoring and management service goes some way towards meeting Event Management requirements, and it conforms with best practise.


       What we cover


    orange check    Servers, laptops, workstations and networks are scanned for problems and anomalies that warn of impending problems, 24 x 7
    orange check    Backup and data storage monitored for success and critical irregularities
    orange check    Network infrastructure monitored
    orange check    Faults and outages identified as soon as they happen
    orange check    Security, anti-virus, anti-spam updates applied automatically, where possible out-of-hours
    orange check    Software updates and patches applied automatically and scheduled when they will cause least disruption
    orange check    Hardware and software assets audited


     Our 24×7 monitoring service can be combined with our other managed services depending on your specific needs.


 




 

 

 

 

 

 

 

 

How our 27x7 monitoring will help you?

 

   

  Real time monitoring

  GreaterThanOur systems have a tiny software footprint, and unobtrusively provide leading edge 24x7x365 monitoring in real time, flagging  potential problems.
 

  Early warning

  GreaterThanBeing able to identify potential faults and problems before they happen gives you a better chance to manage and eliminate the  problem in a timely way, without it becoming a disaster.
 

  Advanced warning

  GreaterThanSometimes there is no warning when things go wrong, and the first you get to hear about it is when you arrive in the office. Any   advanced warning you get will give you more time to work on a resolution.
 

  Prevention rather than cure

  GreaterThanAs well as notification of pending issues, we provide threat management and make sure all your computers are updated with the latest security patches and anti-virus and anti-spam updates. This will prevent a lot of issues, and offer you peace of mind.

  A step towards compliance

  GreaterThanA structured methodology around Event Management will get you closer to best practise and compliance.

  Filtering out the noise

  GreaterThanAs part of our 24×7 monitoring service, we can work with you to identify your critical systems. We will configure our monitoring service to highlight these so we can notify on key events only. One of the major problems with monitoring alerts and events is the sheer volume of data it generates.
  

  Setup and configuration

  GreaterThanWe will install any software components needed and perform the initial configuration. We can then provide summary reports and  dashboard access on your IT inventory, performance or any of the items mentioned in the section above “What we cover”.

 

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


  •  The next step.....

    If you think we can help, or you’d like more information about our 24/7 monitoring or other IT support services, please contact us today or call us 203-745-4018